FAQs
your questions answered
Frequently Asked Questions at JW Physical Health
We answered below some of the most common questions we get from patients about physiotherapy, injuries, recovery and admin stuff.
At JW Physical Health we always aim to help patients achieve their best health. Located in the heart of Bondi Junction in the Eastern Suburbs of Sydney, our team takes the time to listen and understand your goals and needs. We provide highest level of care and we are passionate and always value open communication, teamwork and trust.
That’s why our Physiotherapists have answered this FAQs below for your convenience.
If you have any other questions, please get in contact with us anytime. You can ask your questions via the form on our contact page, or you can call our friendly staff. Find our contact details here if you need to get in contact with one of our physiotherapists via phone or email.
In your first session at JW Physical Health, your treating physio will take a detailed history of your injury or concern. Based on what you describe, your physiotherapist will then do a thorough physical assessment of the injured and concerned parts of your body. They’ll also look at peripheral areas of your body that may be contributing to your current condition. With all this information, your treating physiotherapist will seek to diagnose your problem and establish a treatment plan particular to your needs. We’ll also provide immediate treatment on the identified area and any contributing areas for on-the-spot relief.
Expect to feel better than when you walked in, and have a clear pathway out of pain and back to strength and function long term.
A Data-Driven Approach to Physiotherapy in Bondi Junction
Because we take a data-driven approach to your recovery and are one of the few physio clinics in Sydney using world-leading AxIT Strength and Function Testing technology your physiotherapist may also take your baseline reading on a variety of strength and function assessments. We’ll then use this leading technology to help monitor and assess your progress clearly and objectively which ultimately helps ensure fast and optimal outcomes for your recovery.
In short, it depends..
Your recovery time will depend on the extent of your injury, and the specific type of injury you have. Age and existing fitness, strength and mobility play a role too. So does your commitment to therapy here at the clinic and with your take-home exercises.
Expected Recovery Times And Outlooks Will Be Provided To You During Your First Physio Appointment
During your first appointment, your physiotherapist will be able to give you an estimated time of when and how we expect you to get better if you follow your treatment as outlined. We’ll give you likely progression benchmarks that you should be hitting and aiming for. These will be presented and outlined in your initial treatment plan.
Physiotherapy Is Not Always an Instant Quick Fix
Keep in mind it does take time and patience to allow the body to heal. We do have advanced technology that can help here too including our Normatech Compression Boots. Nevertheless, it will take time to regain control, strength, and mobility in function. Consistency is key – both with attendance to your appointments with us and in completing your home exercise programs. In this regard, you also have a reasonable amount of control over the speed at which you recover.
Consistency is key.
In consultation with your treating physiotherapist, we’ll discuss options that may help accelerate your healing. However, one of the biggest things you can do to help speed things along is to follow and practice your prescribed exercises.
Consistency in showing up to your appointments when required is also important. Follow any guidelines or cautions provided about returning to work, sport or activity – trying to go too fast often has the opposite effect and instead slows your recovery.
Absolutely!
If you are concerned about anything we discussed during your appointment or have any other questions about your treatment we can be contacted via phone, email, or you can pop into our Bondi Junction Eastern Suburbs Sydney clinic if convenient.
Where possible (and mostly) – yes.
To ensure you get tailored personalised and efficient treatment we find it best to work with your preferred physio 1:1 ongoing at JW Physical Health in Bondi Junction. However, if circumstances call another physio can look after you. If that occurs your primary treating physio will communicate with the other physiotherapist to let them know all about you, your injury, your treatment plan and how you’re progressing. That way your treatment continues to progress. JW Physical Health physiotherapists have a great repour with others throughout Sydney and work with other health professionals regularly to help provide positive health outcomes for patients.
Typically, it’s best to see a physio earlier rather than later to avoid further injury.
If you think you might need physio but aren’t quite sure, contact us. We should be able to quickly assess if your problem warrants further attention or not.
There are many reasons why someone might need to see a physiotherapist.
Often, someone comes to us when they have suffered an injury (e.g. a sprain, experiencing soreness or tightness, pain in the back or joints, or need rehab after surgery). We also help people with ongoing problems of movement and strength and help people prevent injury in the first place (prevention is always better than a cure!).
In general, if a muscle or movement-related problem is causing pain or disruption to your normal daily activities, work, or personal life, it’s time to seek help. Similarly, if you’re getting the same injury repeatedly, it could be beneficial to see a physio to see if there’s something underlying that can be resolved and prevent it from happening again in the future.
At JW Physical Health Our Physiotherapists Can Help With:
- Sudden injury
- Remedy ongoing injury that hasn’t been resolved
- Rehab after surgery
- Management of pain
- Sport recovery
- Improve sports performance
- Injury prevention
- Improve strength, mobility, and function
- Manage headaches & migraines without medication
- Correct vestibular conditions
- much more
Learn more about the services we provide at our Bondi Junction clinic here.
Your first physiotherapy appointment with a physio at JW Physical Health in Bondi Junction will be about 45 minutes.
After your initial consult, each physiotherapy appointment is about 30 minutes.
Your initial physio appointment with us is slightly longer than a standard appointment because it allows us to assess, diagnose and map out your treatment plan to get you back to full health and function.
More on what to expect from your first physio appointment is outlined above in the first FAQ you see on this page.
Your Physio Will Depend on the Problem You’re Looking to Resolve.
Physiotherapists at JW Physical Health are trained in many different techniques. When you come in for the first time to the Bondi Junction clinic, your treating physio will work through an initial assessment with you. From the finding of that initial assessment your physiotherapist will be able to know which methods will help you most.
Types of Physio We Practice at Our Bondi Junction Clinic
Some of the most common types of treatments include:
- Manual therapy (stretching, resistance and joint manipulation)
- Massage
- Trigger point therapy (applying direct pressure to the problem area)
- Dry Needling
- Exercise
What Type of Physio Will You Need?
Your physio treatment plan will likely involve a combination of some, or all these techniques outlined above. You will also likely be given some targeted exercises to do at home between appointments.
Learn more about some of the types of physio we practice here.
Most likely, yes.
You will likely be given targeted exercises to do between your physio sessions
Once your body has healed enough, you will likely be given several exercises to do at home between physio sessions at JW Physical Health in Bondi Junction. These will improve the function, mobility, and strength of the muscles that surround your injury.
These exercises won’t be overly strenuous, nor over-complicated. Often, they only take a few minutes to complete each day.
You’ll never be asked to do more than you can physically do. In consultation with you, we’ll create a simple exercise program that will work for you, your existing fitness, ability, and available time.
Exercises your physiotherapist provides play an important role in your recovery
They’ll help accelerate your healing and get you back to full strength, mobility, and function. Typically, these exercises to help you prevent injury re-occurrence and resolve your troubles once and for all.
If you want optimal recovery outcomes, it’s important to do these exercises. However, it’s up to you to do them. We’ll encourage you and are always available if you have any troubles. But ultimately you are in control of your recovery in this regard.
In your initial physio appointment or follow-up appointments, your treating physiotherapist will give you a printed sheet or instructions detailing the exercises they suggest you complete and how often. They’ll run through each exercise with you before you leave to ensure you know how to do them correctly.
You can learn more about Exercise Prescription at JW Physical Health here if needed.
No.
Physiotherapists are Primary Practitioners
This means we can be your first point of call for any injury or condition.
A referral from a GP is not required to see us. However, if you have been referred to us by your GP, please bring your referral letter with you if they’ve given you one. If you’ve been given a referral letter this may help us better direct your care.
Please note, you will be required to have a referral from your doctor if you are involved in a WorkCover or a Third Party Claim.
Yes.
We have a HICAPS terminal at our reception in our Bondi Junction Eastern Suburbs clinic. If you have private health insurance, we can scan your card at the front desk and provide on-the-spot claiming of your rebate if you are eligible. Please bring your healthcare card to every appointment if you have one.
For some, your healthcare rebate will cover your complete treatment costs. For others, you may be required to pay a gap payment. This gap payment is the difference between the cost of the visit and what your health fund pays. Any gap payment is dependent on your level of extras coverage and the amount of physiotherapy you have used per calendar year, relevant to your specific health fund plan.
Often, no.
Medicare will only cover your physiotherapy costs if you have a Chronic Disease Management Plan.
Previously this was known as an Enhanced Primary Care Plan or EPC. You will need to access these plans from your GP.
If you speak with your doctor and are eligible for the Chronic Disease Management Plan, please let us know when you book your appointment.
If you have a Chronic Disease Management Plan it entitles you to receive up to five (5) physiotherapy treatment sessions per calendar year. We can claim these treatment sessions on the spot electronically. This means that you will only have to pay the gap payment for these visits. The gap payment will be the difference between the cost of the visit and what Medicare pays.
Physiotherapists and Osteopaths are Quite Similar.
Physios & Osteopaths treat a range of similar conditions. There’re a lot of crossovers in what each profession does and how they handle your injury. Arguably, there are more similarities than differences between the two professions.
Typically, the main difference between a physio and an osteopath is the osteopath will have a greater focus on hands-on manual therapy.
Whilst physios also focus on hands-on manual therapy (aka the ‘physio massage’) we tend to provide more targeted strengthening and mobility exercises too. Osteopaths also can provide these same graded exercise prescriptions; however, they tend to focus more on manual therapy.
Physiotherapists at JW Physical Health use leading data-driven approach including world-leading AxIT Strength and Function Testing technology.
Here at JW Physical Health in Bondi Junction, expect your treating physiotherapist to take a data-driven approach to your physio and recovery.
Exemplifying our commitment to data-driven approach we’re one of the few physio clinics in Sydney (the only clinic in Bondi Junction that we know of) using world-leading AxIT Strength and Function Testing technology.
Throughout your physiotherapy treatment your treating physio will objectively assess your progress through a variety of methods.
Each injury is slightly different. Different injuries and conditions use different measurements. Common tests include those of strength and degrees of mobility. Pain assessments may also be relevant.